Support
How can we help?
For help with Afar, reach our support team by email. We’ll do our best to understand what’s happening and point you in the right direction.
Contact Afar support
Email is the best way to reach us. Please don’t include passwords or highly sensitive personal details.
support@loveafar.appWe do not promise 24/7 coverage or a guaranteed response time.
Account and access issues
If you’re having trouble signing in, confirming your email, accessing your account, or connecting with a partner, email us from the address associated with your Afar account when possible. Tell us what you expected to happen and what you saw instead.
Urgent safety and emergencies
Afar is not an emergency or crisis service. If you or someone else may be in immediate danger, contact local emergency services. For urgent mental health, domestic violence, or crisis support, use the appropriate local crisis resource or trusted support organization in your area.
Do not wait for a response from Afar support when urgent real-world help is needed.